Testimonials

What Our Customers Say About Us

 

We have been the premier chimney sweep company for the Greater Cincinnati, OH area for over 30 years. After 85,000+ service calls, here’s what just a few of our customers have to say about us.

  • Dan was very professional and listened to my concerns about prices when he was recommending what was needed to fix my flue for my gas water heater. I definitely would recommend you again.

    Mary S.
  • The worker was on time. He explained what he was going to do. He was friendly and pleasant, and I was pleased with him.

    Jean S.
  • We had American Chimney come out to clean our chimney and the employees were very professional, clean and respectful. I know now who to call next year. Thanks for getting our chimney clean American Chimney.

    Rick V.
  • American Chimney fit me into their schedule and worked with my work schedule to get me an appointment. The technician, Dan, showed up on time and was very professional. He was very thorough in his inspection and went into detail when explaining his findings. When he was done, you could not even tell he was there. He made no mess and kept my house clean. I would recommend this company and Dan to anyone looking to have their chimney cleaned, inspected, or repaired. A+ rating

    Michael S.
  • Perfect – fast and friendly service – no mess left behind. Great advice given.

    Sharon O.
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  • American Chimney – they arrived on time and did a very good cleaning and inspecting the chimney. Both guys were very friendly and did a great job cleaning up after their work.

    Greg L.
  • Great experience! The employee who serviced my home was friendly and professional. He found some potential problem areas and addressed them appropriately. He arrived in a timely manner and cleaned up after himself. Overall great!

    Lindsay U.
  • The service rep was very professional and did a excellent job servicing our fireplace.

    Mark W.
  • Had our gas fireplace serviced. They checked the functionality of the fireplace and replaced the embers. They also suggesting upgrading a couple of safety features and provided the estimate within 72 business hours. All-in-all, a good experience. Very friendly scheduling service. We also received received two reminders via phone: one the day before and one about 30 minutes before they arrived. This was our first time having this service done so we don’t have anything to compare it too.

    Kevin M.
  • The tech was pleasant and explained everything he was doing and why. He said if we had any other questions or concerns to give him a call and he would be happy to help. The price was what we expected and the office was great in helping us schedule the service call at OUR desired time.

    Laura G.
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  • We ve used this company for 20 years and been very satisfied with their work. Any concerns have been fully addressed to our complete satisfaction.

    Heather T.
  • I got an appointment for the day I wanted. The time was set between noon and 4pm. I received a call at 2:00 letting me know he would arrive in 15 minutes. Serviceman was knowledgeable, professional and did an excellent job. I have used American Chimney in the past and will use them in the future. I feel their pricing is fair and expect them to stand by their work.

    Peggy E.
  • Tech was professional and helpful, explained everything, was timely and did what was expected. I would use ACM again.

    Michael L.
  • I was very pleased with American Chimney & Masonry. Derek and Zac were very helpful in explaining what work they had done. They made a few recommendations. They were timely and very professional. I will call them again for future chimney needs.

    Karen B.
  • My dealings with American Chimney have always resulted in high professionalism and friendliness. I also have to send kudos to the phone receptionist, who was very knowledgeable and friendly, and she was a joy to speak to. I have recommended American Chimney to others in the past, and will continue to do so. It’s nice to have a local company that is reliable and professional.

    Gene N.
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